FREE U.S. SHIPPING ON ORDERS $89+

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FAQ

What is our Shipping Policy?

We offer free shipping* on all orders $89+ within the contiguous U.S. and a standard rate shipping cost for orders under $89.

*Excludes Basic & Ultimate Launchers Bundles - Flat Shipping Rate of $7.95 will apply.


Due to the price of shipping to Alaska and Hawaii, we are not able to offer a flat rate or free shipping. At checkout, you will be provided shipping options to choose from based on your preferences.


Note: All launchers, blanks, poppers, and like products cannot be shipped via U.S.P.S.


For international orders, please contact use and we will work with you to find the best shipping solution.


Please allow 2-5 business days for your order to be processed and shipped. All orders are shipped from the USA. You will receive your tracking information as soon as it is available. We greatly appreciate your purchase and work to get it to you as quickly as possible.


Please be aware that once your item is shipped, it is unfortunately out of our control. Due to the holidays, we have experienced lost or delayed packages when shipping USPS but are still offering them as a carrier due to P.O. Box locations. Please choose your shipping carrier based on what makes you the most comfortable.

What is our Refund Policy?

We will make it right. Contact Us.

Didn't find an answer to your question?


We can be reached via phone or email during our regular business hours:

8 AM to 5 PM Central Time, Monday - Friday.


Phone Number: 1-866-242-5242

Email: staff@retrievertrainingsupply.com

Address: 3524 Decatur Highway Suite 101, Fultondale, AL 35068, United States

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