We can be reached via phone or email during our regular business hours:
8 AM to 5 PM Central Time, Monday - Friday.
Phone Number: 1-866-242-5242
Address: 191 Main Street Suite 2, SUMITON AL 35148, United States
We offer free shipping on all orders $75 and over within the contiguous U.S. and a standard rate shipping cost for orders under $75.
Due to the price of shipping to Alaska and Hawaii, we are not able to offer a flat rate or free shipping. At checkout, you will be provided shipping options to choose from based on your preferences. For Cato Boards, please contact us for a custom order to ship to Alaska and Hawaii.
Note: All launchers, blanks, poppers, and like products cannot be shipped via U.S.P.S.
For international orders, please contact use and we will work with you to find the best shipping solution.
Please allow 2-5 business days for your order to be processed and shipped. All orders are shipped from the USA. You will receive your tracking information as soon as it is available. We greatly appreciate your purchase and work to get it to you as quickly as possible.
Please be aware that once your item is shipped, it is unfortunately out of our control. Due to the holidays, we have experienced lost or delayed packages when shipping USPS but are still offering them as a carrier due to P.O. Box locations. Please choose your shipping carrier based on what makes you the most comfortable.
We will make it right. Contact Us.